Privacy and Cookie Policy

Your privacy is important to Services Design Partnership so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your information. Please take a moment to read our privacy practices and let us know if you have any questions.

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Services Design Partnership or a Services Design Partnership affiliated company. Services Design Partnership and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content and advertising. You are not required to provide the personal information that we have requested, but if you choose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information Services Design Partnership may collect and how we may use it.

What personal information we collect

•When you purchase a service or product, download a software update, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences.

•When you share your content with family and friends from the Services Design Partnership website or invite others to participate in Services Design Partnership services, we may collect the information you provide about those people such as name, mailing address, email address, and phone number. Services Design Partnership will use such information to fulfil your requests, provide the relevant product or service, or for anti-fraud purposes.

Where we store your personal information

The data that we collect from you will be stored at a destination within the United Kingdom of Great Britain and Northern Ireland (UK). It may be processed by UK based staff who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers provided by a leading hosting service with suitable accreditation. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password and/or PIN which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password or PIN with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal data, but we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We use information held about you in the following ways.

To ensure that content from Services Design Partnership website is presented in the most effective manner for you and for your computer.

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in interactive features of our service, when you choose to do so.

To notify you about changes to our service.

We may also use your data (but we will not permit any third parties to use your data), to provide you with information about goods and services which may be of interest to you and we may contact you about these by post or telephone.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

We may disclose your personal information to third parties:

· in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

· if Services Design Partnership or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

· if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights.

Protection of Personal Information

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us using the contact form on our website .

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our Information policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

For any further information please contact us at sales@sdp.co.uk

Dated: February 2019

Terms and Conditions of use

Please read this section carefully as it contains the legal terms and conditions that you agree to when you use this Site.

This website (“Site”) is operated by Services Design Partnership Ltd 02159256 whose registered office is Unit 3, Lakeside Business Park, Calder Island Way, Wakefield, West Yorkshire WF2 7AW.

In return for allowing you access to this Site, we require you to accept the terms and conditions of use set out in this notice. Once you use this Site you will be regarded as having accepted these terms. If you are not prepared to agree to these terms then you must immediately leave this Site and you may not use or access our services.

Please also refer to our Privacy Policy.

Availability of the Site

We have taken every care in the preparation of the Site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the Site at all times or that there will be no delays, failures, errors or omissions or loss of transmitted information.

Information on the Site

The Content of the Site has been provided in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness. We may change the information on the Site at any time without notice. Our obligations and liability in respect of any of our products and services will be governed by the contracts under which we provide them.

All material on this website is copyright to Services Design Partnership Ltd unless otherwise stated. No part of this Site, including but not limited to any logo, graphic, sound or image, may be reproduced or retransmitted in any way, or by any means, without our prior express written permission.

We may provide links to other websites from time to time. These links are provided for your convenience only. We do not endorse or take responsibility for the content, products or services contained or accessible through those websites, are not responsible for the availability of the websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk. It is recommended that you view the linked website’s terms of use and/or privacy policy pages to understand how use of that website may affect you.

Data Quality

Services Design Partnership is committed to the highest standards of quality of information. If you are aware that there are any errors in the information provided please notify us at sales@sdp.co.uk

Applicable Law

These Terms are governed by and will be construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the English Courts.

Comments

If you have any comments or questions about our Site please contact us at sales@sdp.co.uk